Managed to get a full refund today for my purchase at H&M without much of a hassle.
At first the cashier charged my credit card again instead of refunding the amount, but the manager quickly took care of that by giving me a double refund. I'm very sure the cashier had no intention to charge my card again. It was a genuine mistake. If I were shopping in China, then I won't be so sure.
There was no question asked as to why I was returning the coat.
The manager said that I would get back my money from the credit card company within 30 days from today.
I'm glad that went well.
pictures by Norbaiti Phaharoradzi
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